Zimbra Security: Password Lockouts

As part of Zimbra's in-built security measures, a password lockout will occur automatically after 5 unsuccessful attempts to login to any account.  To prevent this from happening, be sure to keep track of your password when accessing the web client at https://zmail.washcoll.edu.  If you have recently changed your password, be sure to update any desktop applications you may use with Zimbra like Thunderbird, iCal, Mail, Outlook, etc. as well as any mobile devices that might be using Over-the-Air Sync.  These login attempts will also count against your five total attempts and can cause repeated lockouts.  Instructions for setting passwords vary by application or device, so visit http://oit.washcoll.edu/zimbra/ for more information.

If you are having difficulties with logging in to Zimbra or think you account may be locked out, contact the HelpDesk at 410-778-7777.